Terms of the Highlighted Profile service on cenyuzubare.cz: a summary

Valid from 1 October 2026. Terms for clinics that order a highlighted profile. Listing a clinic with a published price list is free, and these terms do not apply to it.

This is a plain-English summary for convenience. The Czech version is the binding one: Podmínky služby Zvýrazněný profil. If the two differ, the Czech text applies.

1. Who we are

The service is provided by eacks s.r.o., company ID (IČO) 19812701, registered in the Czech commercial register. It can be ordered by a healthcare provider in the course of its business (a “clinic”). It is not a contract with a consumer.

2. What the service includes

A highlighted placement (a block with the clinic, labelled “Paid listing”, above the list of clinics on every treatment and area page where the clinic’s price appears), the label “Accepts new patients” in that block when the clinic’s website says so or the clinic tells us (with a date and any restrictions), a full profile (a description, up to 5 photos, opening hours and a booking link, labelled as coming from the clinic) and review invitations (one-time links). We offer the service only to a clinic whose price is in at least one comparison on the site.

3. What paying does not change

Prices are taken only from the clinic’s published price list. Paying does not change the numbers, the order of the list by price, or which reviews we publish and with how many stars. A paid listing is always clearly labelled. A clinic cannot delete a review, but can reply to it for free.

4. Visits

The site is new. We do not guarantee visits, patients, enquiries or a position in search engines.

5. Price and payment

A highlighted profile costs 990 Kč a month. We are not a VAT payer, so the price is final. For founding clinics (those that order by 31 December 2026) the price does not increase while the subscription continues without a break. Payment is by card as a recurring payment through Stripe; we never see the card number. The first 30 days are free. If the clinic cancels before the trial month ends, it pays nothing.

6. Cancelling

The subscription is for an indefinite period. The clinic can cancel it at any time, using the link in the e-mail from Stripe or by writing to josef.smitka@eacks.com. The highlight then lasts until the end of the month already paid, and the rest of that month is not refunded. We can end the service with 30 days’ notice and refund the unused paid part proportionally. If a payment fails, the payment gateway retries it over 14 days; if it still fails, the subscription ends. The free listing stays.

7. Content from the clinic

The clinic is responsible for the content it supplies (texts, photos, the statement about accepting patients, opening hours) and must have the rights to it. We may refuse or remove misleading content or content that breaks the rules on promoting healthcare services.

8. Liability, changes, law

Our liability is limited to the amount the clinic paid us in the previous 12 months, except for damage caused intentionally or by gross negligence. We can change the terms with at least 30 days’ notice by e-mail; the founding price will not be raised by a change of terms. The relationship is governed by Czech law. We process data under the privacy summary.