Privacy: a summary

The controller of the data is eacks s.r.o., company ID (IČO) 19812701. The registered office and other details are in the ARES register. You can write to us through the form.

This page is a plain-English summary. The Czech version is the binding one: Ochrana osobních údajů.

Data from the forms

From the corrections form we process your e-mail and the text of the message, so that we can make the correction and reply. From the form for clinics interested in a profile: e-mail, optionally a phone number, and the message, so that we can send an offer. From the review form: e-mail, stars, the text of the review, treatment, month of the visit, name and, if there is one, the invitation code from the clinic. We do not publish your e-mail and use it only to catch duplicates and, if needed, to ask about a review. We publish the stars, text, treatment, month and name with the review. A submitted form is stored with the site’s host, and a copy goes to our work mailbox. We delete the e-mail from a form no later than 12 months after the review is handled, that is after it is published or rejected. We keep only a fingerprint made with a secret key, from which the e-mail cannot be recovered and by which we recognise a second review of the same clinic from the same person.

The legal basis for corrections and interest in a profile is our legitimate interest in answering and handling your message; for reviews it is your consent, which you give by ticking the box and can withdraw at any time through the form. The forms are technically processed by the site’s host, Netlify, Inc., based in the USA, which also stores the IP address and browser type with a submission, and a copy arrives in our work mailbox. We do not store the IP address or browser type with reviews. We delete data from the corrections and profile-interest forms no later than 12 months after the message is handled. Published reviews stay for as long as they are on the site.

Payments by clinics

Payments for a highlighted profile are processed by Stripe Payments Europe, Limited (Ireland). Only Stripe sees card details, we do not. From a clinic we process the company name, company ID, website, e-mail and subscription details, so that we can provide the service and keep accounts. The legal basis is the contract and the legal duty to keep accounts. We keep documents for the period the law requires.

Data about clinics

Names and addresses of clinics come from the public national registry of healthcare providers (NRPZS), prices from published price lists, and the statement about accepting new patients from clinic websites. For clinics run by a natural person, the name is the doctor’s name. We publish them on the basis of legitimate interest, because they help patients compare published prices and find a clinic that accepts new patients. You can object to the publication and have details corrected or removed through the corrections form.

No tracking

The site uses no advertising or analytics cookies and loads nothing from third-party servers, not even fonts.

Your rights

You have the right of access to your data, correction, erasure, restriction of processing, objection, and a complaint to the Czech Office for Personal Data Protection (Úřad pro ochranu osobních údajů). Write to us through the form.